Terms and Conditions
For a wedding a £1000 non-refundable first payment is required on booking, which will be deducted your total venue fee. Should you need to change the date it will not affect you as long as we have at least 9 months’ notice, after that date the total cost is payable for rooms and venue fee. The maximum number of guests at a wedding is limited to 150.
For all weddings, all the rooms, suites and lodges must be booked for both nights with a minimum of 24 adults for dinner on the wedding eve, and a maximum of 32 residents on site including all children.
One room, suite or lodge is included in your wedding fee.
A £250 refundable deposit is required to ensure that everything, including any rubbish is removed from the site after the wedding. All damages must be paid for.
All suppliers and caterers coming on site must have public liability insurance, relevant licenses and hygiene certificates. Caterers will be required to pay us a fee of £150 for use of a 30’ x 10’ marquee, four trestles tables, electric and water before the event. They must remove all of their rubbish from site on the night of the wedding. All caterers are required to visit the site at least a month before your wedding. All fees must be paid at least one month before the wedding.
Due to the proximity of our neighbours, live bands must finish by 10.00pm, with all music finishing at 12.00pm on the evening of your wedding, and non-residents off site by 12.30am. All amplified music must go through our speakers, (supplied by Direct Acoustics). This is a requirement of Denbighshire County Council.
Check-in is from 3.30pm.
Web Site Information
While all reasonable efforts have been taken to ensure the accuracy of information on the Website, Pentre Mawr does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the Website without notice. The content of the Website is the copyright of Pentre Mawr, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.
Damages and Limitation of Liability
All damages must be paid for in full (including specialist cleaning) or for any items that are missing when you leave.
Pentre Mawr will not be responsible for the loss or damage of any property left onsite.
Accessibility
Please contact 01824 790 732 or email to discuss specific individual requirements and the availability of appropriate accommodation, and we will do our best to accommodate your needs.
Parking
We have ample parking onsite. We do not accept responsibility for loss or damage to cars or property left in the carpark, however caused.
Guest Behaviour
We ask all our guests to be kind and to conduct themselves appropriately at all times. Please respect our home and the property, our lovely staff and super guests and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Country House, or cause offence to other guests or our members of staff.
Smoking
Guests are not permitted to smoke in rooms under any circumstances but there are designated smoking areas outside with lovely views.
Pets
Pets are most welcomed, we’ve had many different ones here from dogs to cats, birds and even a horse but please let us know how many animals you are planning to bring prior to your arrival. We try not to have a limit on dogs within reason and we always welcome them free of charge.
Self catering
We really try to make people feel welcome and to provide for their needs and We would be grateful if they could take note of the general T&Cs as above.